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New Hyundai i20 Facelift Spied: Reveal Four Changes

New 2012 Hyundai i20 Facelift Spied
Upcoming 2012 Hyundai i20 Spied
Hyundai i20 hatchback is soon going to officially reveal its new face once the facelift operation completes but we are an impatient bunch of people who hate to wait. So what you see here is a barely camouflaged side spy shot of i20's revised version. It’s not going to be a major upgrade though, so don’t expect any fludic elements on the sheetmetal like that of the new Hyundai Verna and Sonata. The changes will be more like what we saw on the updated i10 with Hyundai’s now trademark headlamps well integrated on the front fascia.

Comparing the existing model of i20 with the spy photo mailed by our anonymous reader, we noticed four major differences in design and have marked them as 1, 2, 3 & 4 (see the photo below). First is the bonnet line which seems to go deeper into the front fenders indicating a larger size of hood cover and thus giving it visually a wider stance. Second is the new headlamp design which is the most visible change on the front. Third is the modified front bumper and lastly the redesigned fog lamp surrounds with chrome inserts.

There are some more changes expected on the new 2012 Hyundai i20 but are not visible on the current spy pic. It includes refreshed interiors with updated dashboard, redesigned backlight cluster, new Eon like hexagonal front grille layout and addition of few new features in the top end model. But no mechanical change is likely to happen under the skin and the facelifted Hyundai i20 will continue to be powered by 1.2L petrol, 1.4L petrol and 1.4L diesel engines.

Launched in December 2008, the i20 has been a massive success for Hyundai and we hope it gets upgraded to a level where it gives even stronger competition to its growing number of rivals like the new Maruti Swift, Ford Figo, Volkswagen Polo, Honda Jazz, Nissan Micra and so on. The new version of Hyundai i20 hatch is expected to hit the Indian roads by the second quarter of 2012.

Read More On: Hyundai
Photo Gallery: New 2012 Hyundai i20 Facelift Spy Shot & Comparison
New Hyundai i20 Spy Shot
Upcoming New Hyundai i20 Facelift Spied
New vs Old Hyundai i20: Headlight, Foglamp, Bumper
2008 vs 2012 Hyundai i20: 4-Point Design Comparison
Side Comparison: New vs Old Hyundai i20
Upcoming vs Current Hyundai i20 Model Compared
Read more >>

Survey: Maruti-Suzuki India’s Most Trusted Auto Brand

The  Trust Report, India Study 2012 Trust is a complex concept to be measured and even more difficult to earn and maintain. Brand loyalty thrives on trust and higher this rating goes more consumers follow the brand. As per 'The Trust Report, India Study 2012', compiled by the Brand Trust Advisory, Maruti Suzuki is India’s most trusted automotive brand. Now that can’t be called a surprising revelation since it’s already a well known fact the Maruti commands lots of respect and trust in India and its reflection can be seen in its annual sales figure.

Maruti Suzuki Dzire and Alto has been rated as the top two most trusted cars and BMW leads the list of luxury car brands followed by Audi. Interestingly as per the report the second and third largest automobile maker in India, the Hyundai Motor and Tata Motors could not make it to the list of top ten trusted automotive manufacturers. Come on now, the quality of cars from Hyundai and Tata has improved a lot in recent years but it seems that even in the past year people continued to suspect cars from these brands.

"The report measures 61 tangible and intangible aspects of brand trust, which combine to encompass all positive behaviours and attitudes toward a brand," Trust Research Advisory CEO N Chandramouli said.

The survey was conducted between August-November 2011 and took into account the responses and views on 17,000 brands from over 2,700 participants across 15 cities in the country and has featured top 1,000 brands from several categories.

What we are more concerned about here is how our automotive brands performed on the trust factor. So checkout below the list of top ten automotive brands as per the Brand Trust Report 2012 which have managed to gain and maintain the trust of people of India all through the year of 2011.

Source: TrustAdvisory
Read More On: Maruti-Suzuki

Rank
Brand
Category
1
Maruti-Suzuki
Four-Wheeler
2
BMW
Luxury Cars
3
Hero Honda
Two-Wheeler
4
Toyota
Four-Wheeler
5
Honda
Four-Wheeler
6
Ford
Four-Wheeler
7
Audi
Luxury Cars
8
Skoda
Four-Wheeler
9
Hero
Two-Wheeler
10
Yamaha
Two-Wheeler
Read more >>

Comparison: Maruti Suzuki Ertiga vs Toyota Innova - The Inevitable Competitors

comparison: maruti ertiga vs toyota innova reviewed Maruti Suzuki has entered the multi-purpose vehicle market with the launch of its Ertiga MPV at the 2012 Delhi Auto Expo. The new Ertiga kick starts a new compact premium UV (utility vehicle) segment in India and will soon be joined by Chevrolet, Mahindra and others. So before the new players join the party let’s compare the pioneer of the mini MPV class, Ertiga with the ruling boss of this segment, the new Toyota Innova.

Pitching the new Ertiga (which means three rows in Indonesian language) against the recently facelifted Toyota Innova seems odd since they don’t belong to the same segment and are targeted at a different set of customer base. But going by the lack of options for MPV buyers in our automobile market the Ertiga vs Innova duel won’t feel out of place. The Utility Vehicle (UV= MPV + SUV) segment accounts for around 14 per cent of the total sale of vehicles in India and a 66 per cent of these are Multi-Purpose Vehicles (MPV), the segment where Ertiga is positioned.

(Checkout a detailed pictorial comparison between Ertiga and Innova below).

Innova has been ruling Indian hearts for many years due to its proven reliability and workhorse powerplant. Maruti Suzuki’s Ertiga is new but coming from the stable of India’s largest automobile manufacture gives it a certain halo of trust in the eyes of masses. Though an MPV, the Ertiga has a very car-like styling and stance. The front resembles a buffed up Ritz hatchback while the peeled-back headlights are reminiscent of the new Swift which along with the pronounced wheel arches and a strong rising shoulder line gives it a bold stance. The rear has a distinct design with Honda Jazz like tail light. But it can still be easily identified from behind as a Maruti product with its trademark centrally located stop lamp at the bottom of the bumper.

With the launch of its Ertiga, Maruti not only intends to attract a new class of customers into its fold but also expects to take away many of the Toyota buyers who used to shop in the ‘Innova market’. Now that’s easier said than done. Ertiga does not make a style statement like say the Fluidic Hyundai but its appeal lies in the neutral ‘please all’ design and that’s what is going to help it be the choice of the whole family. So let’s try to decipher the new Ertiga while not forgetting what Innova has to offer.

Ertiga vs Innova: Target Base.
Photo: Maruti Suzuki Ertiga Front Side Exterior View
Toyota Innova is designed to move 7 people in comfort and can accommodate the 8th passenger in times of need. That’s one of the reasons what makes it a hit in the taxi segment as well as for personal use. Checkout Ertiga and you’ll find that it’s built to enable 6 people (4 adults + 2 kids) to travel together in peace and can still find space for one more rider if required. So what set of customers is Maruti Suzuki aiming at with its new MPV? Answer is - a conventional Indian middle class family with an average income and in need of space for 1 or 2 more people than what a usual hatchback or sedan can accommodate. Generally speaking, a complete family normally consists of 5 or 6 members: Parents (2) in age group 55-75yrs, self and spouse (age 25-45) and their 2 offspring’s (age 5-15). Till now people of this segment had to either choose a large 3 row SUV (15-20lakh) or had to stretch their budget to atleast the Innova territory. So with launch of Ertiga, Maruti intends to hit the sweet spot of Indian customers looking for a MUV at a price of a mid-size sedan.

Ertiga vs Innova: Structural Advantage.
Photo: New Maruti Suzuki Ertiga Top Exterior View
Toyota cars are built to last and have comfortable interiors but boring looks and Innova is no different. Maruti Suzuki made vehicles are known to be value for money, practical by design and are loved for their highly fuel efficient motor and pleasing looks and Ertiga carries on this tradition. Technically speaking Innova is based on the old body on frame construction architecture and due to the inherent rigidity of this structure it can endure bad roads better. Ertiga on other hand is a modern MPV based on an extended Ritz platform, which itself is based on a modified Swift platform. Due to this monocoque construction it gets advantage over Innova in terms of better ride comfort, stability and handling.

Ertiga vs Innova: Space vs Utility.
Photo: Maruti Suzuki Interior Space View
Dimension
Innova
Ertiga
Length (mm)
4585
4265
Width (mm)
1760
1695
Height (mm)
1760
1685
Wheelbase (mm)
2750
2740
Boot (liter)
400
135
The inside of the Maruti Suzuki Ertiga looks spacious and a lot of credit for it goes to the all beige interior colour. It has 3 rows of seats just like a traditional MPV with a maximum capacity to carry 7 passengers at a time. But realistically speaking, shoulder room will be at a premium if 3 adults decide to sit in the middle row since Ertiga is only as wide as the all-new 2011 Swift. The seats of the middle row can slide forward/backward as required. The 3rd row is best left to kids or really short adults. Legroom & head-room are in extremely short supply there. Notice that the 2nd row seat has a 60:40 fold-down split. You can also completely fold down the 2nd and 3rd row of seats when more than 135 liter of boot space is needed. Ertiga is no match for the amount of room including the luggage space you get inside a full size MPV like Innova. On comparing the outer dimensions you will notice that Toyota is longer by quite a margin even though both have almost the same size of wheelbase. This is due to the fact that Ertiga has very short overhang and the loss of space inside make its proportions compact on outside. And a smaller body shell allows lots of flexibility to park and maneuver easily even in congested areas, giving it an edge over Innova.

Ertiga vs Innova: Engine & Fuel Efficiency.
Comparison
Innova (Diesel)
Ertiga (Diesel)
Innova (Petrol)
Ertiga (Petrol)
Power (ps)
102
90
132
95
Torque (Nm)
200
200
181
130
Fuel Economy
(ARAI Kmpl)
12.99
20.77
10.35
16.02
Maruti Suzuki Ertiga Diesel & New Petrol Engine
Just like Innova, Maruti’s new UV also comes in both petrol and diesel versions. Suzuki’s highly acclaimed K-series petrol engine family is joined by its youngest member with the debut of the new K-14B VVT 1.4 liter petrol motor in Ertiga. But the main volumes puller will however be the 1.3 Liter DDiS Fiat derived Multijet turbo diesel engine, which is the same unit that powers the SX4. Its pulling torque power is equal to Innova’s 200Nm even though net power is lower. But being a smaller and lighter vehicle gives Maruti Ertiga the advantage of higher power to weight ratio and better mileage.

Ertiga vs Innova: Market Price.
Maruti Suzuki has the bandwidth to price Ertiga very competitively due to its large scale of operation, high amount localization and lots of component sharing like extended Ritz chassis and a specially tuned SX4 diesel engine. Also its dashboard is lifted straight out of new 2011 Swift..well almost. So a starting price of 6.5 to 7 lakhs should not be a surprise. New face-lifted 2012 Toyota Innova now comes with a base price of Rs 8,87,400. Now that’s quite a price difference but don’t forget that Innova is much bigger and more powerful than Ertiga.

Ertiga vs Innova: Conclusion.
By now it is clear that no matter in how much detail we try and compare Maruti Ertiga with Innova, the bottomline always remains the same i.e. both MPVs are different and by comparing one with other we do justice with none. Pitching Innova against Ertiga is just like comparing the mighty Ford Endeavour with the compact Skoda Yeti SUV. Ertiga and Innova are vehicles of different segment. Innova already rules the large MPV market and Ertiga don’t have any rivals yet to compete against in the compact MPV segment. But that is going to change soon when manufactures like Chevrolet, Renault, Nissan, Mahindra etc come to the market with their own version of mini MPV.

Read More On: Maruti-Suzuki

Photo Gallery: New Maruti Suzuki Ertiga vs Facelifted 2012 Toyota Innova
Exterior Comparison: Ertiga vs Innova
Ertiga vs Innova Front Side View
Exterior Comparison: Ertiga vs Innova
Ertiga vs Innova Front Grill, Headlight, Fog Lamp
Dashboard Comparison: Ertiga vs Innova
Ertiga vs Innova Dashboard, Steering Comparison
Interior Space Comparison: Ertiga vs Innova
Ertiga vs Innova Interior Space Comparison
Boot Size Comparison: Ertiga vs Innova
Ertiga vs Innova Boot Space Comparison
Interior Space Comparison with 3rd Row Folded Down: Ertiga vs Innova
Ertiga vs Innova Boot Space with 3rd Row Folded
Rear Comparison: Ertiga vs Innova
Ertiga vs Innova Rear Comparison. Notice Bottom Lamp.
Exterior Comparison: Ertiga vs Innova
Ertiga vs Innova Front Profile View
Read more >>

2012 Chevrolet Cruze Facelift Spied & Compared

Spy Photo: 2012-2013 Chevrolet Cruze Facelift Comparison Chevrolet Cruze has been GM’s most successful model in India since its launch in mid-2009. But competition has been getting stronger with the launch of all-new VW Jetta, a refreshed Toyota Corolla and the upcoming debut of next generation 2012 Honda Civic this year. So with the heat rising in this segment Chevy can’t just sit back and enjoy its success. For quite sometime now we have been hearing about how GM intends to improve back seat comfort in Cruse and may launch facelift version this year. What you see here is the first clear photo of the new face of Cruze, thanks to our reader Mohitu who mailed it to us.

So going by this spy pic we can expect the facelift version to come with significant modifications to the front bumper design. The most obvious change is seen in the grille that no longer adopt the honeycomb model but horizontal lines that reinforce its character. Lower grille has been replaced with a single integrated slat. The fog light surrounds have a triangular shape, a bit like a Camry and includes LED daytime running lights.

Now all these changes are expected in the 2012 American version of Cruze facelift but how much will get filtered down to Indian spec is yet to be seen.

Read More On: Chevrolet

Spy Photos: 2012-2013 Chevrolet Cruze Facelift Comparison
Spy Photo: 2012-2013 Chevrolet Cruze Facelift
Spy Photo: Chevrolet Cruze Facelift Comparison
Read more >>

Video: Qatar's Fleet Of Porsche Police Cars

Qatar's Police Fleet of Porsche Cayenne and PanameraIt’s a well known fact that people in Saudi Arabia has special liking for Audi vehicles and that’s why the term “saudis in audis” is famous. But what we were not aware of was the kind of passion people in Qatar (a country known to have highest per-capita GDP on Earth mainly due to its vast oil and natural gas reserves) has for Ferrari badged SUVs and sportscars.

When someone talks about the Republic Day parade of India, usually the picture that we get in mind is of large armored vehicles and tanks. But looking at the video of Qatar National Day parade (it happens each year in commemoration of Qatar's unification and independence) made us realize what transformation can happen if our country has loads of cash to burn and low crime rate.

Check out the clip below showing Qatar Police Force proudly displaying to the assembled crowd its gigantic fleet of Porsche Cayenne SUVs and Porsche Panamera sedans along with several Toyota Land Cruiser. It should be noted that this Arab state is a major shareholder in Porsche SE and Volkswagen group. So in short it won’t be wrong to says: “qataris in ferraris” just like “saudis in audis”.

Read More On: Porsche

Video: Porsche Police Cars Parade in Qatar
Read more >>

Toyota Aqua / Prius C: World’s Most Fuel Efficient Hybrid Launched

Toyota Officially Launches New 2012 Prius C / Aqua Hybrid Hatchback Toyota recently launched in Japan its latest compact car which is being said to be the world’s most fuel efficient mass produced hybrid vehicle (excluding plug-in hybrid vehicles). The new car is being touted as a small successor to Toyota’s revolutionary Prius and is called Aqua in home market and Prius C in other countries. With addition of Prius C hatchback, Toyota now has 4 Prius-badged hybrid models that includes the regular Prius, the new plug-in Prius PHEV and the Prius V minivan.

According to Toyota’s Press Release, “the Aqua incorporates 17 years of Toyota expertise and technology in the development of mass-produced hybrid vehicles, and boasts a small, light and efficient hybrid system that achieves a world-leading fuel efficiency”. On the Japanese JC08 test cycle (a new method of finding fuel efficiency), the Aqua gave an incredible fuel economy of 35.4 km/L (83.3 mpg) and 40.0 km/L (94 mpg) under the MLIT 10-15 test cycle (the original Japanese method of calculating efficiency numbers).

Aqua, which means water in Latin, is powered by a 1.5-liter Atkinson cycle four-cylinder engine producing 74 hp, and mated to a 45 kW electric motor. Combined output of 100 hp is enough to push it to 100 km/h (62mph) in 10.7 seconds in combination with its CVT gearbox. Aqua has a length of 3.9 meters as compared to 4.48 meters Prius and costs around 22% lesser. The car’s base model is priced at 1,690,000 yen in Japan which is about Rs 11,42,973. But if Toyota decides to launch Aqua in India in near future with 1.2L engine under the hood then we can hope for a much lower pricing.

Toyota Aqua/Prius C Technology Highlights:
  • A cooled Exhaust-Gas Recirculation (EGR) system improves efficiency in the high-expansion-ratio Atkinson cycle engine.
  • Also contributing to increased engine efficiency is a battery-powered water pump, a friction-reducing beltless design and precise coolant-water-flow volume control.
  • A selectable electric-vehicle mode (EV Mode) enables driving with only the electric motor.
  • The hybrid battery has been sized for placement under the rear seat, resulting in a spacious cargo area of 305 liters.
  • The Hybrid System Indicator offers easy-to-understand information concerning eco-driving, such as effective accelerator use. Also part of the information system is Eco Judge ranks eco-driving on a 100-point scale, and Eco Wallet shows money saved as compared with other levels of fuel efficiency.
  • Automatic air conditioning is equipped with an electric inverter compressor run by the electric motor, enabling a comfortably air-conditioned interior even when the engine is off.

Read More On: Toyota

Photo Gallery: New 2012 Toyota Prius C / Aqua Hybrid Hatchback
Exterior Front: Toyota Prius C / Aqua Hybrid
Exterior Side: Toyota Prius C / Aqua Hybrid Car
Exterior Side: Blue Color Toyota New Prius C / Aqua Hybrid
Exterior Back: Blue Color Toyota New Prius C / Aqua Hybrid
Interior: Dashboard: Toyota New Prius C / Aqua Hybrid
Interior: Front Seat: Toyota New Prius C / Aqua Hybrid
Interior: Back Seat: Toyota New Prius C / Aqua Hybrid
Orange Color Toyota New Prius C / Aqua Hybrid
Read more >>

Survey: Honda Cars Stronger Than BMW & Merc

Top 10 Pothole-Proof Cars Revealed Honda cars have been found to be the best equipped to deal with potholes, saving drivers thousands of rupees in repairs each year, according to a new research by Potholes.co.uk. These results are based on warranty claims resulting from pothole damage in UK and gives out the names of top 10 best and worst susceptible car brands. According to the research, after Honda, the most ‘pothole-proof’ manufacturers are Toyota and Hyundai, with less than 2% of their cars suffering axle and suspension damage attributable to potholes and other road defects.

Chrysler came out as the most unreliable against potholes followed by hot shots like Land Rover, Jaguar, Mercedes-Benz and BMW. These premium brands are known world over as being the manufacturers of some of the best cars and off road SUVs including Presidential vehicles. It’s difficult to imagine that those fancy low profile tires and large, expensive wheels that we see on luxury vehicles with their bulging sidewalls are not really strong enough to deal with what our roads have to offer. This survey doesn’t sound promising for their known credentials.

'We've found some cars have an uncanny ability to absorb the jolts from even the most severe road craters, while others aren't so resilient,' said Duncan McClure Fisher of Warranty Direct. According to their calculations in an average year, there is a 6 per cent chance of any car suffering such damage.

Since the government continues to struggle to solve the pothole problem, we consumers can at least be smart about our vehicle of choice. Scroll down to see the ranking compiled by potholes.co.uk.

Read More On: Honda
Top 10 Most Resilient
Make
Damage Rate
Honda
1.4%
Toyota
1.5%
Hyundai
1.7%
Nissan
2.0%
Kia
2.1%
Mitsubishi
2.2%
Mini
3.0%
Suzuki
3.1%
Ford
3.4%
Mazda
3.4%
Top 10 Least Resilient
Make
Damage Rate
Chrysler
12.2%
Smart
10.6%
Mercedes
10.4%
Land Rover
10.1%
Jaguar
9.4%
Saab
8.5%
Fiat
7.4%
BMW
6.8%
SEAT
6.6%
Vauxhall
6.4%
Read more >>

Why Honda Pledge To Destroy 1,055 New Cars?

Video: Honda Scrapping Flood Damaged Vehicles Quality first always - the Honda way. In a bid to reassure its customers worldwide that no vehicle damaged in Thailand’s recent flood crisis will ever be sold, Honda has started the process of scrapping and destroying a total of 1055 cars. The cars include 217 units of Honda Brio, 213 Jazz, 353 City, 150 Civic, 91 Accord, 30 CR-V and one imported Freed. In order to ensure transparency, the vehicle identification numbers of all the cars will be made public on Honda's (Thailand) website www.honda.co.th .

In a statement, executive vice president of Honda Automobile Thailand Pitak Pruittisarikorn said, “We will not sell any of the damaged cars to customers, or sell or reuse any of the parts. This is to create confidence amongst our Honda customers that Honda will abide to its credibility of the automobile's quality control".

The decision to scrap the cars has caused many to question why Honda did not attempt to at least salvage some of the parts, or possibly donate the cars. The simple answer is that Honda realized that an influx of flood-damaged cars into the market could potentially cause more harm than it would be worth to the brand’s reputation down the road – especially if people choose to re-sell the car and fail to disclose the car’s past. Furthermore, if the automaker attempted to salvage certain parts of the car they would likely forfeit major write-offs as well.

On-site demonstrations outside Honda’s Thailand plant showed the step by step process of how the flood damaged cars will be made completely unusable. The specialist workers hired by Honda to scrap the cars first drained the remaining liquids from the engine and then dissembled the car by delicate steps. Finally, the skeleton of the car was lifted by a crane into a gigantic mobile pressing machine which turned it into a compressed cube for recycling.

The process of decommissioning and scrapping all the flood damaged vehicles is said to be done in an environmentally-responsible way and is expected to be completed within one month.

Flashback: The Honda automobile plant in Rojana Industrial Park in Ayutthaya Province, Thailand was under heavy flooding in early October that brought production to a halt and aerial pictures showed hundreds of new cars submerged in muddy water. The waters have since receded significantly but many areas still face a major clean-up operation. Production is yet to resume at the factory.

Read More On: Honda

Video: Honda Demonstrates The Process Of Scrapping It's Car
Read more >>

Video: SRK drives new Hyundai Sonata in Don 2

Don 2: 2012 Hyundai Sonata car chase scene video Don Shahrukh Khan has done some breathtaking stunts while driving the new fluidic 2012 Hyundai Sonata in an action packed high-speed car chase scene of Don 2. The movie is a sequel to Farhan Akhtar’s super hit 2006 movie Don. This scene involves Priyanka Chopra aggressively chasing SRK in a Hyundai Santa Fe and is shot in the busy streets of Berlin. By the time the climax of the car chase sequence completed there were about 67 badly destroyed high profile cars like BMW 5-Series and Alfa Romeo Mito lying all around the shoot location.

While promoting his movie, SRK said, “Don 2 chase sequence brings the wow factor to the entire film. It is one the best sequence to be shot on Indian celluloid. Its grandeur and scale just mesmerizes audience.”

We found the video clip of this high profile car chase in Don 2 on YouTube but are not sure if its an official trailer or not. You can see it here.

Read More On: Hyundai

Don 2 Official Trailer
Read more >>

Toyota Recalls Etios & Liva: Are You Affected?

Toyota Recalls Etios sedan and Etios Liva hatchback Toyota Kirloskar India has acknowledged a possible defect in its Etios sedan and Etios Liva hatchback. But instead of announcing a full public recall for the effected vehicles Toyota has launched a print ad titled ‘Special Service Campaign’. Using this advertisement Toyota intends to inform owners of all Etios cars produced before 8th October 2011 about the potential anomaly observed in the vehicle’s fuel tank inlet pipe that could cause an inconsistent fuel supply or leakage problem in future. In total about 41,000 units of Etios and Liva will be covered under this exercise.

Our research indicates that in all these Toyota cars the fuel inlet pipe (filler hose) has the part or the model number printed on it whereas in the cars produced after 8th October this number is embossed. This may help you just in case you are not sure when your car was manufactured.  But still its best to visit an authorized Toyota dealer and let them determine if your car needs a ‘special service’ or not.

Sandeep Singh, deputy managing director (marketing) at Toyota Kirloskar, said “It’s part of a special service campaign and not a recall,”. “We realised there are surface cracks in the hose and filler pipes. While it doesn’t pose any immediate danger, we decided to change the parts as a pre-emptive measure,” he added.

With this recall, Toyota joins companies like Honda, Maruti Suzuki and Skoda in India, all of whom had to call back vehicles to fix faulty parts. But it’s quite amusing to see how all the manufactures try to avoid using the word ‘recall’ in their public statements and replace it with comforting words like ‘Special Service Campaign’. There is a reason behind this approach. The word 'recall' is interpreted as a product failure. Owing to this negative bias attached to recalls, carmakers in India avoid using the term and prefer to host service campaigns or deal with the issue on a one-to-one basis.

This is exactly what Toyota updated on its facebook page:
“We had observed a few cases of potential aberration in the filler hose in some of our Toyota Etios & Etios Liva vehicles. As a part of our Customer First philosophy, we are conducting a Special Service Campaign to check and replace the filler hose of Etios & Etios Liva cars manufactured till 8th October 2011. We are conducting this campaign as a precautionary measure in order to ensure safety & happiness of all our Etios & Etios Liva customers. We have also made an announcement in the newspapers in this regard. You may be contacted by your Toyota dealer in the next few days in this regard. Alternately, we request you to please contact your Toyota Dealer for an appointment. The service check is estimated to take less than 45 minutes and will be free of cost. You may be contacted by your Toyota dealer in the next few days in this regard. Alternately, we request you to please contact your Toyota Dealer for an appointment. The service check is estimated to take less than 45 minutes and will be free of cost.”

Read More On: Toyota

Toyota's Print Ad for Special Service Campaign
Read more >>

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